Starter
from ₪149per month
WhatsApp and email in one inbox, for a small team that wants to stop hunting for messages on a private phone.
- Seats
- 3
- WhatsApp numbers
- 1
- Included WhatsApp conversations
- 500
- AI tokens
- 0
- Media storage
- 5
Pricing
Priced by seats and conversation allowance. Everything appears on the billing screen before it is charged.
What each plan includes
Pro
from ₪349per month
Every Meta channel, automation and flows, AI drafts, advanced reports, API and webhooks.
- Seats
- 5
- WhatsApp numbers
- 2
- Included WhatsApp conversations
- 2,000
- AI tokens
- 500,000
- Media storage
- 20
Business
from ₪799per month
Telephony and softphone, a knowledge-base AI agent, SLA targets, CRM connection and enforced two-factor authentication.
- Seats
- 10
- WhatsApp numbers
- 5
- Included WhatsApp conversations
- 5,000
- AI tokens
- 2,000,000
- Media storage
- 100
Enterprise
By quote
Custom seats and limits, single sign-on, IP allowlisting and priority support.
- Seats
- By agreement
- WhatsApp numbers
- Unlimited
- Included WhatsApp conversations
- Unlimited
- AI tokens
- Unlimited
- Media storage
- Unlimited
Prices are in shekels and exclude VAT.
These are the catalogue defaults and may change before launch. The final price is shown on the plan selection screen inside your account.
Feature matrix
This list is derived from the product feature catalogue rather than written by hand for this page.
| Features | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|
| Channels | ||||
| Included | Included | Included | Included | |
| Not included | Included | Included | Included | |
| Messenger | Not included | Included | Included | Included |
| Included | Included | Included | Included | |
| Voice (Twilio) | Not included | Not included | Included | Included |
| Voice (Voicenter) | Not included | Not included | Included | Included |
| Softphone | Not included | Not included | Included | Included |
| Desk | ||||
| Departments | Included | Included | Included | Included |
| Labels | Included | Included | Included | Included |
| Snippets | Included | Included | Included | Included |
| Meta templates | Not included | Included | Included | Included |
| Send delay | Included | Included | Included | Included |
| Contact card | Included | Included | Included | Included |
| Integration card | Not included | Not included | Included | Included |
| Automation | ||||
| Rules | Not included | Included | Included | Included |
| Flows | Not included | Included | Included | Included |
| Business hours & SLA | Not included | Not included | Included | Included |
| AI | ||||
| AI suggestions | Not included | Included | Included | Included |
| AI agent | Not included | Not included | Included | Included |
| Knowledge base | Not included | Not included | Included | Included |
| AI summary | Not included | Included | Included | Included |
| AI voice agent | Not included | Not included | Included | Included |
| Transcription | Not included | Not included | Included | Included |
| CSAT | ||||
| CSAT survey | Included | Included | Included | Included |
| Reports | ||||
| Basic reports | Included | Included | Included | Included |
| Advanced reports | Not included | Included | Included | Included |
| Report export | Not included | Included | Included | Included |
| Contacts | ||||
| Contact import | Not included | Included | Included | Included |
| Contact export | Not included | Included | Included | Included |
| Integrations & API | ||||
| API access | Not included | Included | Included | Included |
| Outgoing webhooks | Not included | Included | Included | Included |
| CRM integration | Not included | Not included | Included | Included |
| Security | ||||
| Enforced 2FA | Not included | Not included | Included | Included |
| IP allowlist | Not included | Not included | Not included | Included |
| Single sign-on | Not included | Not included | Not included | Included |
| Support | ||||
| Priority support | Not included | Not included | Not included | Included |
Add-ons
Purchased from inside the account, and added to the invoice for that cycle.
Additional seat
₪49 per month, per unit
Seats +1
Additional WhatsApp number
₪99 per month, per unit
WhatsApp numbers +1
AI pack
₪99 per month, per unit
AI tokens +500,000
Recurring questions
What happens when we pass the WhatsApp conversation allowance?
Conversations keep flowing. Overage accrues by the Meta pricing category, appears in the usage report, and is billed on the end-of-period invoice.
Does the trial need a credit card?
No. The trial runs 14 days with every channel and the Pro feature set. A card is only needed when you pick a paid plan.
What happens if a payment fails?
We retry on day one, three and seven, and send an email. On day ten the account becomes read-only: channels keep receiving messages and sending is blocked. On day thirty the subscription cancels, and a data export stays available for another 30 days.
How is a seat counted?
A seat is an active agent in the business. A suspended agent is not counted. Extra seats are bought as an add-on and raise the limit.
Can we change plan mid-month?
Yes. An upgrade takes effect immediately with a prorated charge, and a downgrade takes effect at the end of the current period.
Who issues the invoice?
iCount issues a tax invoice or a tax invoice-receipt, sent to the billing email and available to download from the account.
Connect your first channel today
The wizard creates the business, connects a channel and invites the team. It ends by having you message yourself and watch it land.